Privacy Policy
This Privacy Policy describes how Cayu Technologies, Inc. (“we,” “us,” or “our”) collects, uses, and protects your information when you use our website, applications, AI development tools, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services. Our address is: 500 Federal St, San Francisco, CA 94107, USA
Changes to this Privacy Notice
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date. For major updates, we will notify you through the Services or via email at least 30 days prior to the effective date.
Collection and Use of Your Information
We collect information to operate, improve, and secure our Services. This includes information you provide, information collected automatically, and information from third-party sources.
Information You Provide to Us
Account Information
Name
Email address
Password
Authentication credentials for third-party services (e.g., GitHub, PostgreSQL, MongoDB, cloud providers)
Billing details for paid plans
Professional information (optional)
User Content
We collect and process content you create or upload when using the Services, including:
Code, projects, and files
Commands executed
Application configuration and build settings
Deployment artifacts and runtime logs
Database queries, schemas, and metadata
AI agent interactions and prompts.
Communications
Customer support messages
Feedback and survey responses
Bug reports
Feature requests
Information Collected Automatically
Device Information
Device type and identifiers
Operating system and environment details
IP address
Approximate geolocation (country/region level)
Hardware specifications relevant to application performance
Application installation and version information.
Usage Information
Features used and commands executed
AI interactions and prompt logs
Performance metrics and resource utilization
Error logs and debugging data
Build, run, and deployment events
Session duration and frequency
Code execution patterns.
Analytics
We use analytics tools (such as PostHog and similar services) to understand how users interact with our Services, including:
Feature adoption
Common error patterns
User flows
Model effectiveness
Performance benchmarks.
Analytics data is aggregated and used to improve the Services.
You may manage analytics preferences in your account settings.
Information From Other Sources
Analytics data from providers such as Google Analytics or PostHog
Information you choose to share when connecting third-party platforms (GitHub, cloud providers, databases)
Publicly available information or data provided by business partners.
How We Use Your Information
We use the information we collect to:
Provide and Improve the Services
Authenticate users and maintain accounts
Execute and run code, builds, and deployments
Connect to third-party services at your request
Process subscriptions and transactions
Improve AI agent accuracy and usefulness
Optimize runtime performance
Fix bugs and enhance features
Develop new tools and capabilities
Communications
Respond to support requests
Notify you about system or security events
Provide product updates and feature announcements
Send marketing communications (with your consent)
Security and Compliance
Detect and prevent fraud, abuse, or unauthorized access
Ensure secure execution of code and workloads
Comply with legal obligations
Enforce our Terms of Service
Analytics and Research
Understand user behavior
Improve workflow efficiency
Enhance AI training and automation capabilities
Conduct internal research and development
Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Maintain your session
Understand usage patterns
Improve performance
Support marketing and analytics
You can disable cookies in your browser settings, although some features may not function properly.
Disclosure of Your Information
We do not sell personal information. We may share information in the following scenarios:
Service Providers
We work with trusted vendors for:
Cloud hosting (USA, EU, or other regions where applicable)
Data storage
Payment processing
Analytics
Customer support
AI infrastructure
Security and monitoring
Connected Services
When you link third-party tools (GitHub, databases, cloud services), we share only what is necessary to enable those connections, such as:
Access tokens (stored securely)
Repository metadata
Database connection information
Legal Requirements
We may disclose information:
To comply with laws or regulations
In response to lawful requests (court orders, subpoenas)
To protect our rights or user safety
Business Transfers
If we undergo a merger, acquisition, or similar transaction, user data may be transferred as part of the deal. We will notify you before any such transfer.
With Your Consent
We will share information when you explicitly authorize it.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect information from children. If we learn that we have collected data from a child, we will delete it.
Data Security and Retention
We apply industry-standard measures to protect your data, including:
Encryption in transit and at rest
Secure development and deployment pipelines
Multi-factor authentication
Access controls
Continuous security monitoring
We retain information as long as necessary to provide the Services and comply with legal obligations. When no longer needed, data is deleted or anonymized.
Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
To exercise these rights, contact us at:
contact@cayu.ai
We aim to respond within 7 business days.
Complaints
If you have concerns about how your information is handled, please contact us at contact@cayu.ai.
You may also contact your local data protection authority.
How to Contact Us
For questions about this Privacy Policy or our practices, contact us at:
Cayu Technologies, Inc.
500 Federal St
San Francisco, CA 94107
USA
Email: contact@cayu.ai
For urgent privacy matters, include “PRIVACY URGENT” in the subject line.
Social Features and Links
Our Services may include integrations with third-party platforms. Any information you share through these features is subject to the third party’s privacy policies.